Privacy Policy

1. Who We Are

This Privacy Policy describes how ASI North America LLC DBA ASI Broadband ("ASI," "we," "us," or "our") collects, uses, and protects information about customers and visitors to asibroadband.com.

2. Information We Collect

We collect information you provide directly, such as your name, service address, email address, phone number, and billing details when you request service, contact us, or open an account. We also collect technical information needed to deliver and maintain service, including equipment identifiers, IP addresses assigned to your service, and network performance data.

3. How We Use Information

• To provide, install, maintain, and support your services.
• To process billing and communicate with you about your account.
• To monitor, secure, and improve our network.
• To comply with legal obligations and respond to lawful requests.

4. Sharing

We do not sell your personal information. We share information only with vendors who help us deliver service (such as billing, payment processing, and fiber or equipment partners), under confidentiality obligations, or when required by law.

5. Text Messaging

Mobile numbers and SMS opt-in data are not shared with third parties or affiliates for marketing purposes. See our SMS Terms for details.

6. Data Security

We use administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data using industry-standard practices.

7. Your Choices

You may request access to, correction of, or deletion of your personal information, subject to legal and billing record requirements, by emailing support@asibroadband.com.

8. Changes

We may update this policy from time to time. Changes take effect when posted on this page.

9. Contact

Questions about this policy can be sent to hello@asibroadband.com.